Shipping policy

Shipping Policy

Thank you for shopping at Special Treasures Liquidation! We're committed to getting your order to you as quickly and safely as possible.

Processing Time: Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Free Shipping Enjoy free standard shipping on all US orders over $45!

Shipping Rates & Delivery: For orders under $45, shipping rates are calculated at checkout based on your location and order weight. We offer the following options:

  • Standard Shipping (5–7 business days)
  • Expedited Shipping (2–3 business days)

Domestic Shipping: We ship to all 50 US states.

International Shipping: We ship to select international destinations. International shipping rates and delivery times are calculated at checkout. Please note:

  • Delivery typically takes 10–21 business days depending on destination
  • Customers are responsible for any customs duties, taxes, or import fees charged by their country
  • We are not responsible for delays caused by customs processing

Order Tracking: Once your order ships, you'll receive an email with a tracking number to follow your package every step of the way.

Lost or Damaged Packages: If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date at admin@stliquidation.com, and we'll make it right.

Local Pickup

We offer free local pickup as an alternative to shipping. Once your order is ready, you will receive a pickup notification via email with instructions on where and how to collect your order.

  • Pickup location: 656 W. 11TH St., Waterloo, Iowa 50702
  • Pickup hours: By appointment only
  • Order readiness: Orders can be ready for pickup in as little as 2 hours. If an item is backordered, pickup may take up to 7 days. You will be notified as soon as your order is ready for pickup.
  • Hold period: Orders must be picked up within 7 days of receiving your pickup notification. Unclaimed orders will be cancelled and refunded, minus any applicable restocking fee.
  • What to bring: Your order confirmation email and a valid photo ID.
  • Appointments: If you have any questions or need to schedule a return, please contact us at admin@stliquidation.com.

Questions? Reach out to us at admin@stliquidation.com — we're happy to help!